Dilo Creators | Creative Marketing Agency in Florida

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Dilo Creators LLC. (“Dilo Creators,” “we,” or “us”) respects your privacy. This is the Privacy Policy for all digital properties owned and operated by Dilo Creators, as well as all corresponding domains, subdomains, applications, web pages, and websites (collectively, the “Site”), and any other content, applications, functionality, information, and services we offer through the Site (collectively, together with the Site, the “Services”).

This Privacy Policy applies to all users of the Services, whether you access and/or use the Services as a user, customer, or otherwise.

We ask that you read this policy carefully to understand our practices regarding your information and how we will treat it.

If you do not agree with our policies and practices, you may choose not to use our Site.

By accessing or using this Site, you agree to this privacy policy.

This policy applies to information we collect:

  • On or through the Site, including, as applicable, your user dashboard, portal, or account information areas.
  • From online forms and comments you post or submit on or through the Site.
  • Through chat or other electronic messages between you and the Site.

This policy does not apply to information collected by:

  • Us offline or by any other means; or
  • Any third party, including through any application or content that may be linked to or accessible from the Site.

Important:Our Site and Services are not intended for children under the age of 18. If we learn that we have collected or received personal information from a child under 18, we will delete that information.

Information we collect

We collect information you provide to us. For example, when you register to use the Services or request a quote, we may collect your name, email address, phone number, company or organization information, website address, monthly advertising budget, industry, organization size, annual revenue, and/or other data that helps us provide you with a better experience.

We may also collect information you enter when you fill out a form, use live chat, open a support ticket, or enter other information on our site.

You may choose to receive newsletters, emails, technical or industry updates, and other communications from us to keep you informed about the Services and promote content, products, and services from Dilo Creators, our business partners, and/or third parties. In these cases, we will ask for your consent and certain contact information, such as your name, email address, company, type of business, and sometimes demographic and profile information.

Connection to third-party services

When you connect or enable third-party features such as Facebook, Google, LinkedIn, Instagram, Twitter, YouTube, etc. (each a “Third-Party Service”), we may receive information from those services with your consent, in accordance with their own terms.

We may also receive additional information about you from those platforms. We may retain the information you previously provided.

Information we collect through automatic technologies

We may automatically collect certain information about your equipment, browsing actions, and other patterns through automatic data collection technologies when you visit, access, or interact with the Services, including:

Log Files

When you use the Services, our servers automatically collect certain information that your browser and/or device sends when you visit a website. This information may include your IP address, browser type, settings, and other usage data.

Information about your device

We may also collect information about the device from which you access or use the Services, such as device type, unique device identifiers, and other data provided by the device manufacturer or service provider. We encourage you to review the privacy policies of those third parties to understand what information they share about your device.

Other non-personal information

We may collect other non-personal information related to your use of the Services, such as traffic, usage, communication data, and resources you access while interacting with the Services.

Additional information

We may supplement the data we collect with information from other sources, such as public data, commercial sources, our business partners, or affiliates.

Data collected through cookies and similar technologies

Like many online services, we use various technologies to collect usage data and store preferences. These include:

Cookies and local storage

A cookie is a small data file that is transferred to your computer's hard drive. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a specified period of time or until you delete them).

We use cookies to:

  • Understanding how you interact with the Services
  • Monitor overall site usage and traffic
  • Personalize content and advertising
  • Save preferences (e.g., video player language or volume)

We may create a unique user or device ID and store it in a cookie to personalize your experience. We also use local storage like Flash cookies or HTML5 local storage, for example, to save settings like video player volume.

Web beacons or tracking pixels

In addition to cookies, we use technologies such as web beacons or pixel tags that can be embedded in web pages, videos, or emails to collect information such as:

  • If you saw certain content or advertisement
  • The date and time of display
  • IP address of your computer
  • URL of the page from which you accessed

Third-party service account and profile data

If you choose to log in or contact Dilo Creators through a third-party service (such as Facebook or LinkedIn), we may collect your user ID, username, and any other information that is public or authorized by you (such as your birthday, email address, friends list, or pages you like).

Third-party data

We may also collect information about you from:

  • Data aggregators
  • Public databases
  • Business partners

This may include interests, demographics, purchasing behavior, browsing history, and more. We combine all of this information in accordance with this Privacy Policy or as permitted by law.

How we use your information

We use the information we collect about you or that you provide to us, including any personal information, for the following purposes:

To provide you with our Services

This includes allowing you access to the Site, responding to your requests, and processing your forms.

To improve our Services

We use the information to understand how users interact with the Site and our Services, diagnose technical issues, analyze trends, and develop new features.

For marketing purposes

We may use your information to send you promotions, newsletters, special offers, or other communications about our own products or services, or those of third parties that we believe may interest you.

We will only send you this type of communication if you allow it or as permitted by law. You can unsubscribe at any time.

To personalize your experience

We use your data to offer you personalized content and recommendations, improve the user experience, and show you more relevant advertising.

To comply with legal obligations

This includes compliance with tax requirements, audits, regulatory compliance, and responding to legal processes or requests from competent authorities.

To protect our rights

We may use your information to investigate fraud, security threats, violations of our terms and conditions or policies, and to protect the rights, property, or safety of Dilo Creators, our customers, or the public.

Who we share your information with

Dilo Creators may share your information with third parties under certain circumstances, as described below:

External service providers

We may share your information with contractors, service providers, and other third parties we use to support our business operations and provide you with our Services.

These may include:

  • Data analytics providers (such as Google Analytics)
  • Cloud storage providers
  • Email marketing platforms
  • CRM tools (customer relationship management)
  • Marketing automation tools
  • Customer support services

All of them are required to maintain confidentiality and to use your information only for the purposes for which it is provided.

Affiliates and business partners

We may share your information with our affiliated companies or business partners for purposes consistent with this policy.

In the event of a merger or acquisition

If Dilo Creators is acquired, merges, or sells part or all of its assets, your information may be transferred as part of that transaction.

Legal compliance

We may disclose your information if we believe in good faith that it is necessary to:

  • Comply with a legal obligation or judicial process
  • Protect the rights, property, or safety of Dilo Creators, our customers, or others
  • Enforce our terms and conditions
  • Prevent fraud or other illegal activities

Aggregated or anonymous information

We may share statistical or demographic information that does not personally identify any individual, for analysis, marketing, research, or other purposes.

Your choices regarding information

Promotional emails and newsletters

You may choose not to receive our promotional emails at any time. To do so:

  • Click on the “unsubscribe” link at the bottom of any email we send,
  • Or contact us directly using the information provided in this policy.

Even if you choose not to receive marketing communications, we may still send you emails related to your account or the use of the Services (for example, confirmations, invoices, technical support).

Access and correction of data

You may review, correct, or update the personal information you have provided to us by contacting us.

Disabling cookies and tracking

You can set your browser to refuse some or all cookies, or to alert you when cookies are being sent. However, if you disable them, some parts of the Site may not function properly.

You can also choose not to be tracked by certain third-party technologies (such as Google Analytics) by following the instructions provided by those services.

Do Not Track

Some browsers offer a “Do Not Track” (DNT) signal. Currently, our Site does not respond to DNT signals due to the lack of a uniform standard.

How we protect your information

Dilo Creators takes the security of your data seriously. We implement reasonable measures designed to protect your information against:

  • Unauthorized access
  • Alteration
  • Disclosure
  • Destruction

These measures include physical, administrative, and technical controls, such as:

  • Firewalls
  • Data encryption
  • Restricted access
  • Security protocols in systems

However, no electronic transmission or storage system is 100% secure. We cannot guarantee the absolute security of your information. Any data transmission is at your own risk.

Transferencias internacionales

Dilo creators tiene su sede en los Estados Unidos y nuestros servicios están destinados principalmente a usuarios en EE.UU. Si accedes o utilizas los Servicios desde fuera de los Estados Unidos:

  • Ten en cuenta que tu información puede ser transferida, almacenada y procesada en los Estados Unidos u otros países donde operamos o tengamos proveedores de servicios.

Al utilizar nuestros Servicios o proporcionarnos tu información, consientes dicha transferencia, procesamiento y almacenamiento.

Retención de datos

Retenemos tu información personal solo durante el tiempo que sea necesario para los fines establecidos en esta Política de Privacidad, incluyendo:

  • Para proporcionarte nuestros Servicios
  • Cumplir con obligaciones legales
  • Resolver disputas
  • Hacer cumplir nuestros acuerdos

Podemos conservar cierta información incluso después de no utilizar nuestros Servicios, si es razonablemente necesario para cumplir con nuestras obligaciones legales, resolver disputas o mantener la seguridad.

Links to third-party sites

Our Site may contain links to third-party websites, products, and services. If you access a third-party website from our Site:

  • The collection, use, and disclosure of your information will be subject to that third party’s privacy policies, not this one.
  • We are not responsible for the privacy practices or the content of such sites or services.

We recommend reviewing the privacy policies of each site you visit.

Changes to this policy

We may update this Privacy Policy periodically. If we make substantial changes:

  • We will notify you by posting the new policy on the Site,
  • And/or by sending you a notice via email (if applicable).

The date of the last update will appear at the top of the policy.

By continuing to use our Services after we post the changes, you accept the updated policy.

How to contact us

If you have questions, comments, or concerns about this Privacy Policy or our privacy practices, you can contact us at:

Dilo Creators LLC

Email: di@dilocreators.com