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Dilo Creators LLC. (“Dilo Creators,” “we,” or “us”) respects your privacy. This is the Privacy Policy for all digital properties owned and operated by Dilo Creators, as well as all corresponding domains, subdomains, applications, web pages, and websites (collectively, the “Site”), and any other content, applications, functionality, information, and services we offer through the Site (collectively, together with the Site, the “Services”).
This Privacy Policy applies to all users of the Services, whether you access and/or use the Services as a user, customer, or otherwise.
We ask that you read this policy carefully to understand our practices regarding your information and how we will treat it.
If you do not agree with our policies and practices, you may choose not to use our Site.
By accessing or using this Site, you agree to this privacy policy.
This policy applies to information we collect:
- On or through the Site, including, as applicable, your user dashboard, portal, or account information areas.
- From online forms and comments you post or submit on or through the Site.
- Through chat or other electronic messages between you and the Site.
This policy does not apply to information collected by:
- Us offline or by any other means; or
- Any third party, including through any application or content that may be linked to or accessible from the Site.
Important:Our Site and Services are not intended for children under the age of 18. If we learn that we have collected or received personal information from a child under 18, we will delete that information.
Information we collect
We collect information you provide to us. For example, when you register to use the Services or request a quote, we may collect your name, email address, phone number, company or organization information, website address, monthly advertising budget, industry, organization size, annual revenue, and/or other data that helps us provide you with a better experience.
We may also collect information you enter when you fill out a form, use live chat, open a support ticket, or enter other information on our site.
You may choose to receive newsletters, emails, technical or industry updates, and other communications from us to keep you informed about the Services and promote content, products, and services from Dilo Creators, our business partners, and/or third parties. In these cases, we will ask for your consent and certain contact information, such as your name, email address, company, type of business, and sometimes demographic and profile information.
Connection to third-party services
When you connect or enable third-party features such as Facebook, Google, LinkedIn, Instagram, Twitter, YouTube, etc. (each a “Third-Party Service”), we may receive information from those services with your consent, in accordance with their own terms.
We may also receive additional information about you from those platforms. We may retain the information you previously provided.
Information we collect through automatic technologies
We may automatically collect certain information about your equipment, browsing actions, and other patterns through automatic data collection technologies when you visit, access, or interact with the Services, including:
Log Files
When you use the Services, our servers automatically collect certain information that your browser and/or device sends when you visit a website. This information may include your IP address, browser type, settings, and other usage data.
Information about your device
We may also collect information about the device from which you access or use the Services, such as device type, unique device identifiers, and other data provided by the device manufacturer or service provider. We encourage you to review the privacy policies of those third parties to understand what information they share about your device.
Other non-personal information
We may collect other non-personal information related to your use of the Services, such as traffic, usage, communication data, and resources you access while interacting with the Services.
Additional information
We may supplement the data we collect with information from other sources, such as public data, commercial sources, our business partners, or affiliates.
Data collected through cookies and similar technologies
Like many online services, we use various technologies to collect usage data and store preferences. These include:
Cookies and local storage
A cookie is a small data file that is transferred to your computer's hard drive. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a specified period of time or until you delete them).
We use cookies to:
- Understanding how you interact with the Services
- Monitor overall site usage and traffic
- Personalize content and advertising
- Save preferences (e.g., video player language or volume)
We may create a unique user or device ID and store it in a cookie to personalize your experience. We also use local storage like Flash cookies or HTML5 local storage, for example, to save settings like video player volume.
Web beacons or tracking pixels
In addition to cookies, we use technologies such as web beacons or pixel tags that can be embedded in web pages, videos, or emails to collect information such as:
- If you saw certain content or advertisement
- The date and time of display
- IP address of your computer
- URL of the page from which you accessed
Third-party service account and profile data
If you choose to log in or contact Dilo Creators through a third-party service (such as Facebook or LinkedIn), we may collect your user ID, username, and any other information that is public or authorized by you (such as your birthday, email address, friends list, or pages you like).
Third-party data
We may also collect information about you from:
- Data aggregators
- Public databases
- Business partners
This may include interests, demographics, purchasing behavior, browsing history, and more. We combine all of this information in accordance with this Privacy Policy or as permitted by law.
How we use your information
We use the information we collect about you or that you provide to us, including any personal information, for the following purposes:
To provide you with our Services
This includes allowing you access to the Site, responding to your requests, and processing your forms.
To improve our Services
We use the information to understand how users interact with the Site and our Services, diagnose technical issues, analyze trends, and develop new features.
For marketing purposes
We may use your information to send you promotions, newsletters, special offers, or other communications about our own products or services, or those of third parties that we believe may interest you.
We will only send you this type of communication if you allow it or as permitted by law. You can unsubscribe at any time.
To personalize your experience
We use your data to offer you personalized content and recommendations, improve the user experience, and show you more relevant advertising.
To comply with legal obligations
This includes compliance with tax requirements, audits, regulatory compliance, and responding to legal processes or requests from competent authorities.
To protect our rights
We may use your information to investigate fraud, security threats, violations of our terms and conditions or policies, and to protect the rights, property, or safety of Dilo Creators, our customers, or the public.